Testimonials

Often times, we’ll receive letters and emails from customers who’ve purchased and installed our sauna/steam equipment. We beam with pride after reading these as our sales, customer service and technical departments all do their best to go beyond the call of duty. We hope that by sharing some of these, you’ll have a better sense of our 100% customer commitment to ensure the most pleasant shopping and educational experience possible.

We had our first sauna on Thanksgiving Day, about 5 weeks after construction began. As you know, we started from scratch with an outside project. Getting the structure built took much longer than installing the interior kit which arrived in excellent shape two weeks earlier than we dared hope, exactly to specs in every way. We're very pleased, with the product and with the advice we received from you and your colleagues at Sauna Depot.

Although we were interrupted by winter in finishing the exterior, it hasn't stopped us from using - and enjoying - our new sauna, frequently. Our previous experience of saunas was with wood burning stoves and we were concerned that an electric stove might not be equal in some way. Not so; the Tylo has performed beautifully for us and we couldn't be more pleased.

Regards,
Marsha and George

Well Dan, I finally finished! I fired up the Tylo last night and my family & I enjoyed the sweating-fest! Thanks for all your guidance throughout the process!  It looks and feels great!

Very Happy and Satisfied Customer,
Dale S.
Mason, OH

I finally put the sauna together that I ordered from your company a couple of months ago.  It went together perfectly and I couldn't be more pleased.  I’m simply waiting on the electrician to connect the heater and I'll be good to go.

Blaine B.
Uvalde, TX

I finally got my sauna assembled and had the electrician out to hook it up one week ago. I am so happy with it. I’ve been in it every day! It is everything I expected. Thanks for your great service!

Mark P.
San Francisco

Thanks for the help designing my Nordic Bay pre-built sauna. The assembly was easier than you described. I can’t get a moment alone in it though, because my wife has developed an addiction. Any tips?

James E.
Cartersville , GA

Dan, we assembled the sauna room this weekend and the electrician came out today. Thanks for answering our questions. The cedar exterior looks beautiful.

Al S.
Port Lavaca , TX

Our remodel is finally finished and the basement looks great. Check out the pictures I’ve attached of our steam sauna. Thanks for recommending the Combi-U heater.

Michael B.
Buffalo , NY

My Finnish wife had been bugging me for years to install a sauna. This year, for our anniversary, she got her wish. As I had no idea what to order, you made the process very easy and that’s important for an old retired sailor like me!

Joe H.
Fresno , CA

Steve, thanks for the design help this morning. I still can’t decide whether to put the sauna inside or outside by the gazebo. I’ll be calling you back to order in a week or two.

Paul B.
Greensboro , VT

Dan, the trucking company called today and scheduled delivery for tomorrow morning. It came faster than I expected! I’ll email you some pics after Sam and I install it this weekend. Thanks for everything!

Sandy K.
Oakland , MD

Hi Dan. The sauna is complete and it is GREAT. We are very happy with the results. Thanks for all of your help with it.

Jim M.
Aurora , IL

Dear Sauna Depot,

My wife and I would like to thank you for all your help in purchasing our new sauna. Dan took his time to explain every feature thoroughly and even distinguished differences with competitors. After several months of research and about 20 phone calls later (sorry Dan!), we decided on your pre-cut for our new home in Charleston . We’ll certainly recommend your product and service to our new neighbors.

George L.
Charleston , SC

The steam shower generator is working great. Please order me some eucalyptus oil.

Nick G.
Tuscon , AZ

Dan, as a general contractor, I work with a lot of equipment suppliers. You walked me through the framing and insulation process on the Fisher job like a true pro. Thanks for putting up with me and all the questions. Now, I need to convince the wife to put one in our house, too. Talk to you soon.

Bill C.
Cherry Hill , NJ